Privacy Policy
AidKitchens is committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Business Information
- Company name, business address, and contact details
- Business registration information and tax identification numbers
- Product specifications, order quantities, and purchasing requirements
- Communication records including emails, phone calls, and meeting notes
Technical Information
- Website usage data, IP addresses, and browser information
- Cookies and similar tracking technologies
- Device information and operating system details
How We Use Your Information
Business Operations
- Process and fulfill manufacturing orders
- Provide customer support and technical assistance
- Manage shipping and logistics coordination
- Handle customs documentation and compliance
Communication & Marketing
- Send product updates and industry information
- Share manufacturing capabilities and services
- Provide market insights and trends
- Invite to trade shows and industry events
Information Sharing
We may share your information with trusted third parties in the following circumstances:
Service Providers
Logistics partners, shipping companies, and customs brokers to facilitate order delivery and compliance.
Legal Requirements
When required by law, regulation, or government authorities in China or your jurisdiction.
Business Partners
Authorized distributors and sales representatives in specific regions, with your consent.
Data Security & Storage
Security Measures
- SSL encryption for data transmission
- Secure servers with access controls
- Regular security audits and updates
- Employee training on data protection
Data Retention
- Business records: 7 years minimum
- Communication logs: 3 years
- Website analytics: 2 years
- Marketing data: Until opt-out
Your Rights
Access & Update
Request access to your personal information and update inaccurate data.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Request your data in a portable format where technically feasible.
International Data Transfers
As a global manufacturer serving 130+ countries, we may transfer your information internationally. We ensure appropriate safeguards are in place:
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Data Protection Officer
Mailing Address
AidKitchens Manufacturing Co., Ltd.
Data Protection Department
Guangdong Province, China
*Physical address provided upon request for legitimate privacy inquiries
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through:
- Email notification to registered business contacts
- Prominent notice on our website
- Updated "Last Modified" date at the top of this policy
Your continued use of our services after policy updates constitutes acceptance of the revised terms.