Our MOQ varies by product type. For standard products, it's typically 500-1000 pieces. For custom OEM/ODM orders, the MOQ is usually 1000-3000 pieces. We understand smaller businesses need flexibility, so we can discuss adjusted quantities based on your specific requirements and market testing needs.

Our products comply with international standards including CE, FCC, RoHS, and REACH. We also provide additional certifications like UL, ETL, GS, CB, and CCC based on your target markets. All materials are food-grade certified and undergo rigorous testing for safety and performance before shipment.

For existing products, our lead time is 15-25 days after order confirmation. For OEM/ODM projects, it takes 30-45 days including mold development and testing. Rush orders can be accommodated with our 6 professional production lines. We'll provide detailed production schedules and regular updates throughout the process.

We provide comprehensive customization including logo printing, color changes, packaging design, user manual localization, and product modifications. Our in-house R&D team and mold development department can create entirely new designs or modify existing products to meet your specific market requirements and brand guidelines.

We typically require 30% deposit via T/T (wire transfer) upon order confirmation, with the balance paid before shipment. For long-term partners, we offer more flexible terms including L/C at sight. We also accept payments via PayPal or Western Union for smaller orders. All payment methods are secure and documented.

Every production line has dedicated QC personnel with 5+ years experience. We conduct incoming material inspection, in-process quality control, and final testing including functionality, durability, and safety tests. Each product undergoes life testing, drop testing, and temperature rise testing before shipment. We also welcome third-party inspections.

Yes, we provide samples for quality evaluation. Existing product samples cost 2-3 times the unit price (refundable with bulk orders). Custom samples take 7-15 days and cost $200-500 depending on complexity. We strongly recommend sample testing to ensure the product meets your market requirements before placing bulk orders.

We're conveniently located near major ports and airports in Guangdong. We offer sea freight (most economical, 15-35 days), air freight (faster, 3-7 days), and express delivery (DHL/FedEx for samples, 3-5 days). Our experienced logistics team handles all shipping documentation and customs clearance to ensure smooth delivery worldwide.